Contact Us

Our Client Services team is dedicated to helping you make the most out of your investment with us through relevant investor communications and exceptional client services.

Contact details



1300 655 101
(Monday to Friday, 8:00am - 6:00pm, Melbourne time)

Phone overseas:     

+61 3 8888 3888


1300 765 712

Fax overseas:

+61 3 8888 3777


Vanguard Investments Australia
GPO Box 3006
Melbourne VIC 3001

Vanguard Client Services

Jack Bishop
Jack Bishop
Manager, Client Services

Vanguard Online

Keep track of your Vanguard investments 24/7 with your secure online account. Login to Vanguard Online®

Have a question?

Have a question about investing with Vanguard or not sure how to do something with your account? Our comprehensive range of FAQs provide the answers to our most popular client queries. Browse FAQs

Connect with us

Vanguard's LinkedIn page LinkedIn

Vanguard's Twitter page Twitter

If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers.

Telephone: 1800 931 678 (free call)
In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001