Contact Us

Our Client Services team is dedicated to helping you make the most out of your investment with us through relevant investor communications and exceptional client services.


Contact details

Email:

clientservices@vanguard.com.au

Phone:

1300 655 101
(Monday to Friday, 8:00am - 6:00pm, Melbourne time)

Phone overseas:     

+61 3 8888 3888

Fax:

1300 765 712

Fax overseas:

+61 3 8888 3777

Mail:

Vanguard Investments Australia
GPO Box 3006
Melbourne VIC 3001


Vanguard Client Services

Jack Bishop
Jack Bishop
Manager, Client Services
Benjamin Rohrt
Benjamin Rohrt
Client Services Associate
Nikhil Limaye
Nikhil Limaye
Client Services Associate
Chris Prowse
Chris Prowse
Client Services Associate
Bryce Leyden
Bryce Leyden
Client Services Associate
Brett Eddy
Brett Eddy
Client Services Associate


Vanguard Online

Keep track of your Vanguard investments 24/7 with your secure online account. Login to Vanguard Online®


Have a question?

Have a question about investing with Vanguard or not sure how to do something with your account? Our comprehensive range of FAQs provide the answers to our most popular client queries. Browse FAQs


Connect with us


Vanguard's LinkedIn page LinkedIn

Vanguard's Twitter page Twitter

If an issue has not been resolved to your satisfaction, you can lodge a complaint with the Australian Financial Complaints Authority, or AFCA. AFCA provides fair and independent financial services complaint resolution that is free to consumers.

Website: www.afca.org.au
Email: info@afca.org.au
Telephone: 1800 931 678 (free call)
In writing to: Australian Financial Complaints Authority, GPO Box 3, Melbourne VIC 3001